
Reach Us Direct
The Resort
| Reception and Guest Services | |
|---|---|
| (General Information, airport transfers, tours, etc.) | |
| Telephone | 1-758-459-6600 |
| Emergency | To reach a guest at Ladera, call 1-758-459-6600 (24 hr coverage) |
| Fax | 1-758-459-5156 |
| concierge@ladera.com | |
| Address | P.O. Box 225, Soufrière, St. Lucia, West Indies |
| Reservations | |
| Toll free | 1-866-290-0978 (United States or Canada) |
| reservations@ladera.com | |
| Front Office Manager | |
| (Tour operators / travel agents / sales representatives) | |
| Contact | Livia Napolean |
| livia@ladera.com | |
| Dasheene restaurant | |
| (Dining reservations) | |
| Direct | 1-758-459-6617 |
| dasheene@ladera.com | |
| Ti Kai Posé Spa | |
| (Treatment reservations) | |
| Contact | Barbara Donaie, Spa Manager |
| Direct | 1-758-459-6616 |
| barbara@ladera.com | |
| Weddings | |
| Contact | Samantha George, Wedding Coordinator |
| Direct | 1-758-459-6600 |
| weddings@ladera.com | |
| Press Inquiries | |
| Contact | Olivier Bottois, Vice President, Sales & Marketing |
| olivier@ladera.com | |
| International Sales & Marketing | |
| Contact | Olivier Bottois, Vice President, Sales & Marketing |
| olivier@ladera.com | |
| Contact | Ermin Joseph, Executive Assistant Manager / Sales & Operations |
| ermin@ladera.com | |
Reservations
You have three options for reserving your stay at Ladera. You can make a reservation online using the online booking system, you can contact Ladera direct, or you can send us a reservation request using the form below (we will then contact you to confirm that the dates and room you requested are available).
1. Reservation online today
You can check availability and make a reservation online right now by clicking on the button below:
2. Contact us direct
If you prefer, you can contact us direct at:
| Reservations | |
|---|---|
| Toll free | 1-866-290-0978 (United States or Canada) |
| Telephone | 1-758-459-6618 |
| reservations@ladera.com | |
| Reservation hours | Monday to Friday: 8:00 a.m. – 7:00 p.m. EST Saturday and Sunday: 8:00 a.m. – 4 p.m. EST (Click here for local time in Saint Lucia) |
3. Send us a reservation request
Or, you can use the form below to make a reservation request and we will contact you to confirm.
Dream Pillow Request
Ladera offers a complimentary dream pillow service, featuring specialized Private Label pillows, in all suites. Use the form below to pre-select the pillow of your choice.


